Information sheet on the institutional identification elements of the electronic site www.simoldes.com. With its general characteristics and the ways and conditions of use.
The website www.simoldes.com has been online since 17th September 2021.
The domain www.simoldes.com is registered by the company Simoldes Plásticos, SA, with the VAT number 501 220 267.
The website www.simoldes.com is also owned by Simoldes Plásticos, SA, with the VAT number 501 220 267.
The collective entity Simoldes Plásticos, SA, is a public limited company incorporated in Portugal. Its head office is at Rua Comendador António da Silva Rodrigues, Nº165, Zona Industrial 3720-502 Oliveira de Azeméis. The VAT number is PT501 220 267.
You can contact Simoldes through the following communication channels:
– General Telephone: (+351) 256 661 100;
– General e-mail: email@example.com.
Simoldes’ website is accessible at www.simoldes.com.
The Data Protection Officer of the website owner can be contacted via e-mail: protecaodedados@SIMOLDES.com.
The Security Officer of the website owner can be contacted via email at: protecaodedados@SIMOLDES.com.
The System Administrator of the website owner can be contacted through the e-mail address: protecaodedados@SIMOLDES.com.
The Data Protection Policy can be accessed here.
The development of the contents of the pages published on the website is carried out under the authorship and editorial responsibility of LOBA.cx.
The content published on the website that does not come from public sources: texts, images, drawings, photographs, plans, brands, logos, names and denominations. They are protected by copyright and industrial property rights. The owner, the editorial manager or other institutions expressly identified as such are the owners.
Therefore, the contents of the website, in whole or in part, may not be edited, published, disseminated or reproduced by any technical means. They may not be downloaded or copied without prior express written authorisation from the owner or the other owners…
In other words, unauthorised use is considered illicit and is prosecuted criminally and civilly, as well as disciplinarily if necessary, before the Portuguese Courts. Under the terms of the Computer Criminality Law, the Code of Copyright and Related Rights, the Industrial Property Code and other applicable legislation.
For any type of help or technical support, please contact us by phone (+351) 256 660 900. This is available every working day between 9.00 a.m. and 6.00 p.m.
The Technical Data Sheet has been published on the 16th of September 2021 with the reference: Version FT/01.
Simoldes Group has a commitment to compliance with applicable regulations and a commitment to whistleblower protection. An internal control system is in place whose detailed parameters can be consulted in the Whistleblower Protection Information Sheet: https://simoldes.protecaodedenunciantes.com.
Any person who wishes to submit a communication or denunciation to the team responsible for Denunciations of the Simoldes Group.
– You can do so freely in an anonymous way or, if you wish, by identifying your personal data and contacts
– Through a written or oral complaint
– Through any of the available channels, whether regular mail, email, telephone contact, voice message or digital platform form.
Additionally, anyone who requires prior advice or wishes to arrange a face-to-face meeting to present the communication or complaint. You can contact the Whistleblowing team, through any of the available channels, requesting the scheduling of a meeting.
It is possible to submit a grievance through any of the available grievance channels.
The available channels for filing or submitting any type of grievance are the following:
To submit a written complaint through regular mail, please send the communication to the following address, and it must be expressly addressed to the Complaints Officer.
Simoldes Group – Audit
Apartado 113 – Bec da Boavista
3721-902 – Oliveira de Azeméis
To submit a written complaint via e-mail, please send the communication to the following address: firstname.lastname@example.org .
To submit an oral complaint by telephone. Every day, between 9.00 a.m. and 6.00 p.m. Please contact the following telephone number: (+351) 911 879 229.
To submit a complaint orally through a voice message box. Every day, between 18.00 and 9.00 hours. Please record the voice message on the following telephone number: (+351) 911 879 229.
To submit a written complaint through the Digital Platform of the Reporting Channels. Please access through the link: https://simoldes.protecaodedenunciantes.com and fill in the Reporting Form.
To submit your communication or grievance, any person may contact the Whistleblowing team. To do so, use any of the available channels, requesting the scheduling of a meeting for that purpose.
The Simoldes Group provides confidential counselling for people who need further help and clarification or who are considering filing a report. Simply contact the Whistleblowing team through any of the Whistleblowing Channels.
The Internal Standards, Policies, Information Sheets and Forms relevant for the purposes of the whistleblower protection system are accessible in the following section. “Regulatory Standards” of the Whistleblowing Channels Digital Platform, accessible at https://simoldes.protecaodedenunciantes.com.
Therefore, and assuming a commitment to demonstrate its responsibility, the Simoldes Group makes publicly available a Repository of Information and Documentation on the Whistleblower Compliance and Protection Programmes. It also provides a set of Answers to Frequently Asked Questions, whose link is accessible through the Whistleblowing Channels Digital Platform at the following link. https://simoldes.protecaodedenunciantes.com.