Technical and Reporting Form

Technical and Complaints Form for the Website www.simoldes.com

Whistleblower and Technical File: information sheet on the institutional identification elements of the website www.simoldes.com, its general characteristics and the ways and conditions of its use.

Activation Date

The website www.simoldes.com was activated on 17th September 2021.

Domain Registration

The domain www.simoldes.com is registered by the collective person Simoldes Plásticos, SA, with the collective person identification number 501 220 267.

Ownership of the Site

The website www.simoldes.com is also owned by Simoldes Plásticos, SA, with the VAT number 501 220 267.

Institutional Identification

The collective person Simoldes Plásticos, SA, is a limited company incorporated in Portugal, with headquarters at Rua Comendador António da Silva Rodrigues, Nº165, Zona Industrial 3720-502 Oliveira de Azeméis, with tax identification number PT501 220 267.

Institutional Contacts

Simoldes has the following communication channels:
– General telephone: (+351) 256 661 100;
– General e-mail: mail@simoldes.com.

Simoldes website

Simoldes’ website is accessible at www.simoldes.com.

Contact of the Data Protection Officer

The Data Protection Officer of the website owner can be contacted at the email address protecaodedados@SIMOLDES.com.

Contact for the Security Officer

The Security Officer of the website owner can be contacted at the e-mail address protecaodedados@SIMOLDES.com.

Contact for the System Administrator

The Site Owner’s Systems Administrator can be contacted at protecaodedados@SIMOLDES.com.

Data Protection Policy

The Data Protection Policy can be accessed here.

Editorial Responsibility for the Contents

The development of the contents of the pages published on the website is carried out under the editorial responsibility of LOBA.cx.

Copyright

The content of the website that is not from public sources is protected by copyright and industrial property rights.

The content of the website may not be edited, published, divulged or reproduced by any technical means. Nor may they be downloaded or copied without prior express written permission from the owner.

Unauthorised use of the contents is considered unlawful and will be prosecuted criminally, civilly and disciplinary proceedings in the Portuguese courts.

Technical Support

For any type of help or technical support, please contact the telephone number (+351) 256 660 900, available every working day between 9.00 a.m. and 6.00 p.m.

Version of the Technical File

The Technical Data Sheet is dated the 16th September 2021 with Ref.

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Reporting Channels
1. Do you wish to communicate an irregularity or report the practice of an infraction/violation of regulations within the Simoldes Group?

The Simoldes Group is committed to compliance with applicable regulations and to protecting whistleblowers, and has implemented an internal control system whose detailed parameters can be consulted in the Whistleblower Protection Information Sheet – https://simoldes.protecaodedenunciantes.com.

2. What are the forms for reporting irregularities or whistleblowing?

Any person who wishes to submit a communication or denunciation to the team responsible for Denunciations of the Simoldes Group may do so. Freely and anonymously, identifying his/her personal data and contacts. Through a written or oral complaint. Through any of the available channels, whether by regular mail, email, telephone contact, voice message or digital platform form.

3. Do you want to know what the Whistleblowing Channels Contacts are?

You may submit a complaint through any of the available reporting channels.

The available reporting channels for submitting or filing any type of grievance are as follows:

3.1. Regular Mail Channel

To submit a written grievance by regular mail, please send the communication to the following address, and it should be expressly addressed to the Grievance Officer:

Whistleblowing Officer

Simoldes Group – Audit

Apartado 113 – Bec da Boavista

3721-902 – Oliveira de Azeméis

Portugal

3.2. e-mail Channel

To submit a written complaint by e-mail, please send the communication to the following address: compliance@simoldes.com.

3.3 Telephone Channel

To submit a complaint orally by telephone, every day between 9.00 a.m. and 6.00 p.m., please call the following telephone number: (+351) 911 879 229.

3.4 Voice Message Box Channel

To submit a complaint orally through a voice message box, every day between 6.00 and 9.00 p.m., please record the voice message by calling the following telephone number: (+351) 911 879 229.

3.5 Digital Platform Channel

To submit a written complaint via the Digital Platform of Whistleblowing Channels, please go to  https://simoldes.protecaodedenunciantes.com and fill in the Complaint Form.

Some of the Simoldes Group companies have an autonomous Digital Platform for Online Whistleblowing Channel, accessible through the following links:

– Simoldes Czech:https/simoldesczech.whistleblowingofficer.com

3.6 In-Person Meetings

To submit your communication or grievance, any person may contact the Whistleblowing team, through any of the available channels, requesting the scheduling of a meeting for that purpose.

4. Do you need to obtain confidential advice prior to the communication or denunciation?

The Simoldes Group provides confidential counselling for people who require further help and clarification or who are considering making a report, by simply contacting the Whistleblowing team through any of the channels available.

5. Would you like to know and consult the Simoldes Group’s Internal Regulations, Policies, Information Sheets and Forms?

The Internal Rules, Policies, Information Sheets and Forms relevant to the whistleblower protection system are accessible in the “Regulatory Rules” section of the Whistleblowing Channels Digital Platform, accessible at https://simoldes.protecaodedenunciantes.com.

6. Where can you find more information on the procedures of the Whistleblowing Channels of the Simoldes Group?

Assuming a commitment to demonstrate its responsibility, the Simoldes Group makes publicly available an Information and Documentation Repository on the Whistleblower Compliance and Protection Programmes, as well as a set of Answers to Frequently Asked Questions, the link to which is accessible through the Whistleblower Channels Digital Platform, at https://simoldes.protecaodedenunciantes.com.