Privacy Policy

Data Protection and Privacy Commitment

SIMOLDES complies with all applicable EU and national legal standards on data protection, privacy and information security.

Therefore, SIMOLDES is proceeding to the implementation of a Personal Data Protection System and an Information Security System, in order to ensure regulatory compliance and demonstration or evidence of institutional responsibility…

Having said this, for any clarification or additional information or to exercise your rights in this area. Please contact SIMOLDES’ Data Protection Office, by e-mail:


“Personal Data”

“Personal data”: information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier. Personal identifiers are for example considered to be a name, an identification number, location data, electronic identifiers or to one or more specific elements of physical identity, etc.

“Processing of personal data”

“Processing” means an operation or set of operations carried out on personal data or sets of personal data, by automated or non-automated means. Such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, etc…


“Cookies”: small text files with information considered as relevant that the devices used for access (computers, mobile phones or portable mobile devices) load. This happens through the internet browser (browser) when an online site is visited by the Customer or User.

Entity Responsible for Treatment

SIMOLDES, with head office at Rua Comendador António da Silva Rodrigues, nº100, registered at the Registry of Companies of Lisbon under the registration and VAT number 51429887, with share capital of 50,000.00 Euros. Hereinafter referred to as SIMOLDES. This entity integrates a total of 26 companies (Simoldes Group).

SIMOLDES is therefore the entity responsible for the websites and computerized applications, hereinafter referred to as channels or applications. Through which Users, Suppliers and Customers have remote access to SIMOLDES services and products which are presented, marketed or provided, at any time, through them…

Contacts of the Data Controller

For the purpose of contacting the SIMOLDES Data Protection Office. Please send an email to: Describe the subject of the request and indicate an email address, a telephone contact address or a mailing address.

For any other purpose, the following general contact details of SIMOLDES may be used:
E-mail: | | | | | | | |

Collection and Processing of Personal Data

SIMOLDES processes personal data strictly necessary for the provision of information and operation of its channels, according to the uses made by users, suppliers and customers…In particular, the use or activation of certain features of the channels may involve the processing of various direct or indirect personal identifiers. Such as: name, home address, contacts, device addresses or geographical location, provided there is express consent from the User, Candidate or Client.

Categories of Data Processed

The categories or types of personal data of Users, Suppliers and Customers that are subject to processing are as follows:

  • User code, NISS, NIF, ID card or others
    Name, Address, Telephone number, Mobile number, Fax number
    Email, Case number, Notification number, summons, letter
    Complaint number, request number, Observations, comments (free writing)
    Agent number, IBAN/NIB, TIF code, Household number
    Date of birth, death, medical number, Date of incorporation, Card number
    Name of the host, residence, PSNI, Professional card of the doctor
    Income declaration number, Vehicle registration number, Lawyer’s booklet.

The categories or types of sensitive personal data of Users, Suppliers and Customers which are subject to processing are as follows:

  • Philosophical Beliefs, Race or Ethnicity
    Private Life, Health, Genetics, Sexual Life
    Party Affiliation, Religious Affiliation, Trade Union Membership
    Credit and Solvency, Suspicion of Illicit Activities
    Criminal Offences, Misdemeanours.
    Legal Principles

All data processing operations comply with the fundamental legal principles in the field of data protection and privacy. Namely regarding its circulation, lawfulness, fairness, transparency, purpose, minimization, conservation, accuracy, integrity and confidentiality. SIMOLDES is available to demonstrate its responsibility towards the data subject or any other third party who has a legitimate interest in this matter.

Grounds for Legitimacy

All data processing operations performed by SIMOLDES have a basis of legitimacy. Either by the fact that the data subject has given his/her consent to the processing of his/her personal data for one or more specific purposes. Either because the processing is deemed necessary for the performance of a contract to which the data subject is a party…

Purpose of Processing

All personal data processed within the scope of SIMOLDES channels are intended exclusively for providing information to Users. Therefore, personal data collected may be processed for statistical purposes, for information or promotional dissemination and for commercial or marketing actions, etc..

Time limits for storing data

Personal data shall be kept only for the period necessary for the purposes for which they were collected…

Communication of Data to Other Entities

The availability of information or the provision of services by SIMOLDES to its Users, Suppliers or Customers through the channels may eventually imply the use of subcontracted services from third parties. In these circumstances and whenever necessary, SIMOLDES will only use subcontracted entities which present sufficient guarantees of execution of adequate technical and organizational measures…

Data Recipients

Except in the scope of the fulfillment of legal obligations, in no case will there be communicated personal data of Users, Suppliers or Customers to third entities…

International Data Transfers

Any transfer of personal data to a third country or an international organisation shall only take place in compliance with legal obligations or guaranteed…

Safety Measures

SIMOLDES and all entities that are its subcontractors apply the appropriate technical and organizational measures to ensure a level of security appropriate to the risk. To this end, various security measures are adopted in order to protect personal data against disclosure, loss, misuse, alteration, unauthorized treatment or access, etc..

It is the exclusive responsibility of Users, Suppliers or Customers to keep access codes secret and not share them with third parties…

Verifying the necessity of subcontracting services to third entities that may have access to Users, Suppliers or Customers personal data. SIMOLDES’ subcontractors are obliged to adopt security measures and protocols at organization level…

Exercise of Rights by the Holders of Personal Data

SIMOLDES’ Users, Suppliers and Customers may exercise their data protection and privacy rights. Namely the rights of access, rectification, erasure, portability, limitation or opposition to processing, under the terms and with the limitations provided for in applicable regulations. Therefore, any request for the exercise of data protection and privacy rights must be addressed, in writing, to the Data Protection Office, according to the procedure and contact described below.

Complaints or Suggestions and Incident Reporting

SIMOLDES Users, Suppliers and Customers have the right to make a complaint. Either by registering the complaint on the website Or by filing a complaint with the regulatory authorities. Having said that, SIMOLDES Users, Suppliers and Customers can make suggestions by sending an e-mail to the Data Protection Office.

Incident Communication

SIMOLDES has implemented an incident management system regarding data protection, privacy and information security.